First-Line Managers of Retail Sales Resume Samples

First-Line Supervisors/Managers of Retail Sales Sample Resume

Resume Sample Bullet Points
  • Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Establish and implement policies, goals, objectives, and procedures for their department.
    Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Resume Sample Keywords and Simple Phrases
  • Problem-solving and decision-making
  • Guiding, directing, and motivating subordinates
  • Judging the qualities of things, services, or people
  • Resolving conflicts and negotiating with others
  • Monitoring and controlling resources
  • Provide consultation and advice to others
  • Coordinating the work and activities of others
  • Performing for or working directly with the public
  • Performing General Physical Activities
  • Communicating with supervisors, peers, or subordinates
  • Establishing and maintaining interpersonal relationships
  • Selling or influencing others
  • Handling and moving objects
  • Coaching and developing others
  • Identifying objects, actions, and events
  • Updating and using relevant product or service knowledge
  • Training and teaching others
  • Interacting with computer programs, files, etc
  • Developing and building teams
  • Organizing, planning, and prioritizing work
  • Scheduling work and activities
  • Provide customer service
  • Conduct sales presentations
  • Investigate customer complaints
  • Sell merchandise
  • Answer customer or public inquiries
  • Consult with managerial or supervisory personnel
  • Access media advertising services
  • Write advertising copy
  • Oversee sales programs
  • Schedule employee work hours
  • Dictate correspondence
  • Conduct or attend staff meetings
  • Conduct training for personnel
  • Assign work to staff or employees
  • Select software for clerical activities
  • Resolve or assist workers to resolve work problems
  • Plan or organize work
  • Use knowledge of written communication in sales work
  • Establish employee performance standards
  • Resolve customer or public complaints
  • Monitor worker performance
  • Evaluate performance of employees or contract personnel
  • Direct and coordinate activities of workers or staff
  • Arrange merchandise display
  • Greet customers, guests, visitors, or passengers

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