Receptionist Resume Sample
Receptionist Resume Sample Bullet Points
- Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Hear and resolve complaints from customers or the public.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- File and maintain records.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Receptionist Resume Sample Keywords and Simple Resume Phrases
- Performing for or working directly with the public
- Performing administrative activities
- Organizing, planning, and prioritizing work
- Establishing and maintaining interpersonal relationships
- Documenting and recording information
- Communicating with supervisors, peers, or subordinates
- Communicating with persons outside organization
- Updating and using relevant knowledge
- Identifying objects, actions, and events
- Processing information
- Monitor processes, materials, or surroundings
- Interacting with computers
- Enter time sheet information
- Maintain telephone logs
- Maintain inventory of office forms
- Answer calls using switchboard
- Type document from machine transcription
- Transcribe spoken or written information
- Use telephone communication techniques
- Maintain appointment calendar
- Examine files or documents to obtain information
- Calculate rates for organization's products or services
- Use computers to enter, access or retrieve data
- Make presentations
- Provide clerical assistance to customers or patients
- Escort group on city or establishment tours
- Route multi-line telephone calls
- Type letters or correspondence
- Collect payment(s)
- Maintain records, reports, or files
- Communicate with customers or employees to disseminate information
- Fill out business or government forms
- Understand second language
- Take messages
- Greet customers, guests, visitors, or passengers
- Answer questions from employees or public
- Use oral or written communication techniques
